Customers these days have plenty of choices when it comes to their purchases. And even a single slip up by the company can cost them their customer(s) business. It follows ...
Customer Relationship Management has gradually become the backbone of every industry as it is essential for growth and survival in the fast-paced business world. In a business environment where almost each ...
Customer Relationship Management (CRM) has greatly penetrated the travel industry in the recent past. The travel industry is vast and complex in terms of its nature as it deals in ...
The above question is highly relevant for you regardless of your belief. The rapid technological transformation in the way businesses work has brought about a drastic change in the customer-business ...
Over the years, the way a business interacts with its customers has transformed to a great extent. People have become more aware about the services being offered and accordingly, the ...