Travdesk is an integrated Travel CRM & Marketing platform, with embedded chatbot and plug and play Mobility tools.
It is not only a CRM platform but also helps launch custom branded Personal Assistant App. with embedded chatbot (On Website, Facebook & Google Assistant) & a effective communication platform to increase customer satisfaction, generate additional revenue and create brand visibility.
Business Management Suite for Travel Business
TravDesk
My TravDesk Features
Exclusive Features
Automate Business Workflow
Assist travel businesses with workflow automation, from enquiry to quote to booking, raising Invoice, receiving Payments etc.
Manage Customer Relationships
Automatic Customer Profiling, Preferences, Recommendations, Relationship Management, Documents Wallet.
Branded Mobile Apps
Travdesk Offer Mobile apps to customers, personal assistant for all infromaiton required, handly and on demand.
Up Sell/Cross Sell Ancillary Services
Allows Business to upsell, cross-sell to same set of customers, Pop-up to offer add on services On Demand. On The Move.
Intelligent Assistant & Data Analytics
Improvise Communication For Services Delivered, Setup Marketing Campaigns Offers & Promotions Supports In Business Growth With Data.
Personalized Chatbot
Personalized Chatbot For Travel Agency Helps with 24x7 Availability to resolve Customer Queries; Powered By AI & ML Facebook | Twitter | Slack
creating level playing field
How do we add Value?
CRM
CRM is the new buzz word in travel industry. CRM software is used to manage a company’s interaction with current and potential customers.
How you gather, manage and use information will determine whether you win or lose.
Rectify your mistakes and give your customer better services with the help and maintain regular touch with your customers or clients to recognize their changing tastes and preferences with CRM software.
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Mobility
Provide exclusive offers with exciting deal packages to attract the customer’s attention and keep them engaged.
Mobile app is a travel guide that will reach millions of travellers.
It’s a handy companion tool available for travellers in smartphones. Give hassle- free experience to your customer with a travel mobile application.
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Travbot
Chatbot and travel go hand in hand, AI & ML is set to be a game changer for travel industry by helping and solving various problems of their travellers.
In my opinion, the future of chatbot/travbot is the future of everything.
Chatbot is built with the goal of empowering people to experience the world. With so much potential travbot comes to all time availability to resolve their queries of their customers that they might have while experiencing the travel.
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Travalytics
Understand what the data that you are getting hold of are and what you are yet to obtain.
You can have data without information, but you cannot have information without data.
Data analytics deals with messy, unstructured and incomplete data of your customer to make it more useful information.
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Communication
It’s the time to reinvent to way, customer communication is being done. Starting from the Enquiry to the Review after the travel, millenials do not want to get bugged by the calls untill unless absolutely necesasary or emergency.
Let customers be Happy while they talk to you.
In a nutshell, we can say that you should be able to convey message in the format and style customer expect where in you should be reachable any time, customer wants.
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For Travelers
Customer Benefits
01
All Trips & Itineraries Handy 100% Offline Availability
Travdesk empowers travel agents to send branded itineraries to clients and customers in HTML/PDF formats. The offline feature ensures that travellers never face an information blackout driven by a lack of data connectivity.
02
Increased Satisfaction
All Documents Handy – Invoice Accounts Payments
03
Real Time Support | Chat & Messenger
Emergency Assistance – Sos Button Communication – Whatsapp
04
Info On Weather | Currency | Airport Info Airport Parking | Lounges | Ammenties
All these information functionality built inside the app create happy travellers that will likely offer repeat business opportunities to travel agents.
05
Web Check In & Baggage Information
The baggage-tracking feature places all relevant baggage information at the fingertips of the modern traveller.
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