Online payments
TRAVDESK offers sophisticated mechanisms that enable customers to pay online for unpaid trips in an instant. A seamless payment functionality is important in modern travel because online payments have burgeoned beyond the confines of legacy banking and payment practices. This feature significantly boosts customer convenience and creates bonds of trust between the travel agent and his or her clients and customers.
LIVE CHAT
Travelers can initiate direct conversations through Live Chat with TRAVDESK agency staff. This feature is useful when travelers are facing issues or problems as they transit through different locales.Travelers can also request information on local food habits, the best restaurants, and authentic entertainment options at different locations on any map.
CUSTOMER SATISFACTION
Customer satisfaction is crucial in the travel industry. Every travel agent hopes to extend his or her best services to clients and customers. TRYPZ enables happy and satisfied customers that will likely recommend the services of a travel agent to family and friends. TRYPZ offers clients the ability to review travel information in a single box located inside secure servers
INCREASE ANCILLARY REVENUE
TRAVDESK enables travel agency operators to generate ancillary revenue through the sale of additional travel services such as currency conversions, offering information on local attractions, etc. These services can include visa information, airport transfers, cruise bookings, customer preferences for specific diets, entertainment options at destination locales, etc.
SOS EMERGENCY ASSISTANCE
Emergency assistance (the SOS Button) is built into the TRAVDESK travel app. This is especially important for women travelers or the solo traveler because they may require trusted sources to help them during their travels. The business associates at the back-end of a travel agent’s office can offer assistance while chat bots are geared into the back-end to offer critical assistance to travelers in distress.
DOCUMENT WALLET
Crumbled printouts and misplaced documents can create nightmares for travellers. Document wallets are important in this age of pervasive information. TRAVDESK offers document wallet which is designed to solve all your problems and store electronic copies of important personal and travel documents in a secure location. This feature takes care of a crucial aspect of modern travel.
CREATE BRAND IDENTITY
Brand visibility and a signature presence are important in current commercial markets. TRAVDESK can maximize a travel agent’s brand visibility to a wide array of customers. Visibility creates scope for business growth and helps operators to expand their share of the market. Higher visibility also empowers a travel business to collaborate with other travel operators, thus creating trade networks that expand the scope of offered services.
AVAILABLE ON ANDROID & iOS
The TRAVDESK app is available for users of Android and iOS-powered smartphones. These mobile operating systems are the most widely used in consumer smartphone devices. Therefore, a wide range of users can utilize the app, which is fine-tuned for every smartphone system.
SEND MOBILE NOTIFICATIONS
Travel agents can use the TRAVDESK app to send mobile notifications to customers and clients. This feature enables travellers to reduce personal stress by staying up to speed in terms of hotel update information, various information pointers in traveller transit, and other travel details. Mobile notifications also help to inform travellers in advance about scheduled changes in transit.
WORKS OFFLINE(100% content available)
TRAVDESK works in the offline mode. The full content of the app is available to users in the offline mode. This is critical when travellers are transiting through (or visiting) locales with low mobile coverage and rough connectivity. Even in advanced nations, cell phone connectivity can be problematic outside large urban centres. The offline feature ensures that travellers never face an information blackout driven by a lack of data connectivity.
TRACK REAL TIME LOCATION
TRAVDESK can help track a traveller’s location in real time. This feature enables users to locate themselves at any point in the globe. It also offers emergency services and law enforcement agencies to locate the app user in case of bad weather, natural calamities, etc. TRAVDESK will pinpoint their location on their smartphone in any geography. This feature also enables friends and family to remain aware of traveller’s location in real time.
WEATHER INFORMATION
Weather information functionality built inside the TRAVDESK app helps travellers to review local weather and make different plans for each day. The weather can change dramatically in some locations at short notice; therefore, travellers need access to accurate local weather information, high-low temperatures, and current weather conditions in a given location. This feature helps travellers to create short diversions to stay clear of inclement weather; it also helps travellers to pack appropriate clothing before they embark on their journeys.
BAGGAGE INFORMATION
Baggage information tracking is built into the TRAVDESK app. This confers peace of mind to travellers and holidaymakers. Lost (or misplaced) baggage is a frequent problem in modern travel. The baggage carousel in modern airports can be the location of hectic human activity. Passengers from multiple flights may converge on these carousels and create congestion on the floor of the airport. The baggage-tracking feature places all relevant baggage information at the fingertips of the modern traveller.