Mobility

As a travel agent you can offer a branded mobile app to your customer providing not only a summary of the trip but also the complete offline travel guide of his destination. Offering offline maps and offline navigation to your customer is a good way to make your customer comfortable.

Mobile app will help your customer or traveller to strategize their trip and stay connected with us throughout their trip and also helps travel agencies to become more competitive. A mobile app is the best medium to be engaged with customer as you are not only accessible but can provide timely information to the customers regarding your products and services as compared to any other medium. Being quick and handy, mobile applications have made their way to each and every task that a mobile user performs.

The utility of mobile applications has increased with time and gradually people have started using their mobile phone for accessing any information or attaining the benefit of any online service, as these services are available round the clock at just a click.

Let’s talk about travdesk:

  • Travdesk app is designed specifically to allow travel agents and the global travel industry to minimize the chances of the unforeseen and map every aspect of a modern traveller’s journey requirements.
  • Travdesk is equipped with software functionality that creates automated alerts for the modern traveller. This feature enables the app to attract the attention of travellers to any pending actions or signal the completion of assigned tasks. The travel agency can transmit ‘push notifications’ with travellers through these automated alerts, thus removing guesswork and happenstance from the itinerary of modern travellers.
  • The Live Chat functionality in travdesk helps to reinforce a sense of security in traveller’s minds. This feature can also be utilized to request back-up copies of travel documents in cases where travellers face theft of their personal belongings at locations far from home.
  • Travdesk enables travel agents to serve mobile notifications to travellers in transit. . This ensures that rude surprises are excised from the customer’s travel experience, thereby enabling peace of mind for both the agent and his or her clients.
  • Automated alerts from Travdesk keep travellers up to date in terms of material changes in travel itineraries. These alerts offer real time warnings and localized security information to travellers transiting through different geographies. The feature also enables travellers to access local emergency numbers should the need arise to transmit an SOS.

The features and functionalities enable superb levels of convenience and safety for modern travellers. We note that solo travellers and travel groups can often face uncertain conditions or rough terrain where they may need guidance and local help. These features help travellers overcome the odds that attend modern travel and infuse the essential travel experience with an enhanced sense of satisfaction and happiness.