With an increasing inclination towards online buying, a travel agent who does not have an online presence will lack behind in competition. A TRAVDESK CRM software helps you to develop your website and mobile applications which can be used on platforms like Android and iOS. The introduction of a website and mobile application facilitates you to present your products and services to the consumer the way you want to present it. It further provides an easy access for the consumers to your products and services and leads can be generated beyond your regional reach also.
TRAVDESK's free CRM makes organised effortlessly
Automatic Customer Profiling
CRM software help the Travel agents to organize the customer’s profiles.
CRM functionalities built in the TRAVDESK app help travel agents to understand their customer’s or clients interest, requirements, patteren of behaviour or travel needs.
TRAVDESK CRM software enables the travel agent to store all information regarding a particular client or multiple clients in a secure location.
Enquiry to quote to booking
Submit a enquiry, Request a quote-confrim the booking
A quote is a great way of turning an enquiry into a booking. When you receive an inquiry, respond quickly with a quote – the traveler will then make a booking.
Relationship Management
CRM software manages the travel agency’s interaction with current and potential customers.
CRM software in travel agency helps the travel agents to concentrate on their services , business process and retention of loyal customers by responding to their individual needs and values.
Personalized offers
TRAVDESK CRM software help travel agents to understand customers behavior and send personalized offers to their customers according to their needs and requirements.
Use TRAVDESK CRM software to increase the productivity of your travel agency.
Customer satisfaction is crucial in the travel industry. Every travel agent hopes to extend his or her best services to clients and customers.
cross-sell/up-sell ancillary services
cross-selling/up-selling definitely increases the sales volume and increasing the sales is one of the primary objectives for most enterprises.
360* view – single window reporting
No time & energy wasting as all records at one place, all customers, travelers, profiles, bookings, suppliers, automate business workflow etc.
Storage of customer data
CRM helps in storing millions of bytes of customer data in a single centralized system. This retrieval of data helps in providing the correct data at the correct time to decision makers.
Instant & relevant feedback
TRAVDESK , CRM can help in getting instant and relevant feedback from the customers which is highly essential for enhancement of product and service quality.
Catalogue management
TRAVDESK CRM facilitates communication with the customers without any delay as it sends out notifications and updates to the relevant customers.
Picking potential customers
TRAVDESK CRM has turned out to be an efficient way of converting the potential customers into real customers as it keeps a track of customer interests.