MY TRAVDESK FEATURES

Customer Relationship Management

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Automate Customer Profiling

CRM functionality built into the TRAVDESK app helps travel agents to maintain the records of their customers and manage the profile.

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Relationship Management

The management of customer relationships is probably the secret which determines the success or failure of any business.

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Recommendations

CRM software in TRAVDESK helps travel agents to recommend best offers to their clients taking help from their previous records.

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Document Wallet

TRAVDESK creates electronic/soft copies of every document, which can be securely stored in a native document wallet.

Intelligent assistant and data analytics

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Improvise communication for services delivered

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Supports in business growth with business data.

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Setup marketing campaigns offers and promotions.

MY TRAVDESK FEATURES

Up-sell/cross-sell ancillary services

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Cross-sell to same set of customers.

Reduce seller's effort and cross-sell the product to the customers knowing the familiarity with the product as well as the organization.

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Pop-up offers and add on services.

Customer data can be used to send the customized promotions and special offers to their clients and customers.

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Allow business to up-sell.

From the records of the customers, travel agents can persuade a customer to buy something additional or more expensive.

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Personalized Offers

Knowing Customer's behavior from past history and pattern, travel agency would be able to send them personalized offers.

MY TRAVDESK FEATURES

Branded Mobile App

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Offers Mobile App

Mobile apps such as TRAVDESK offer a variety of functionalities at the fingertips of the modern travelers or a customers.

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Send real time notifications

TRAVDESK allows travel agents to send notifications to travelling customers through the mobile app functionality.

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Branded Beautiful Itineraries

Share beautiful itineraries with your customers through the mobile app.

MY TRAVDESK FEATURES

Customer and supplier accounts

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Receivables & Payables

A customer can easily make payments online and similarly, Travel agents can receives payments online.

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Easy Accounting & Reconciliation

Auto generated ledger for easy accounting and reconciliation.

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Receive payments online for unpaid bookings

TRAVDESK app allow customers to pay online for their unpaid bookings, Get remitted faster.

MY TRAVDESK FEATURES

Personalized CHATBOT

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Availability

Personalized CHATBOT available for travel agency with 24*7 availability to their customers.

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Customer Satisfaction

Using CHATBOT, the satisfaction of customer will increase and travel agency will also be able to resolve all customer queries.

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Live Chat

CHATBOT helps travel agency to keep their customer engage, support and retain their customers.

MY TRAVDESK FEATURES

360* View - Single Window Reporting

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No Time & Energy Wasting

All records at one place, all customers, travelers, profiles, bookings, suppliers etc.